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Terms & Conditions

Terms & Conditions of use of the ROYALRAHI GLOBAL LOGISTICS PVT LTD website www.royalrahilogistics.com

The following terms and conditions govern the use of the website www.royalrahilogistics.com of ROYALRAHI GLOBAL LOGISTICS PVT LTD , including all sections and services available on above mentioned website . The viewing or use of this site will constitute your agreement, on behalf of yourself and the entity you represent (hereinafter collectively "you" or "your"), to all of the terms and conditions provided below.
ROALRAHI GLOBAL LOGISTICS PVT LTD may make future changes or modifications to such terms and conditions at any time without notice, and any subsequent viewing or use of the website will constitute the user’s agreement to the changes and modifications. There may be additional terms and conditions provided throughout the website governing your use of particular functions, features, information and applications available through the website .
ROALRAHI GLOBAL LOGISTICS PVT LTD website and its Content are provided "AS IS". ROYALRAHI and its licensors disclaim any and all warranties, express or implied, including without limitation,fitness for a particular purpose, title and non-infringement, regarding any such Content and your ability or inability to use the its website and Content.

ROALRAHI GLOBAL LOGISTICS PVT LTD does not warrant that the Content of the its website www.royalrahilogistics.com will meet all of customer's requirements or that its operations will be uninterrupted or error free, or that any defect within the website will be corrected. Furthermore, ROALRAHI does not warrant nor make any representation regarding the results of customer's use of website in terms of capability, correctness, accuracy, reliability or otherwise. No oral or written information, representation or advice given by ROALRAHI or an authorized representative of ROALRAHI GLOBAL LOGISTICS PVT LTD shall create a warranty.

The terms and conditions for using the ROALRAHI GLOBAL LOGISTICS PVT LTD website www.royalrahilogistics.com and related services are contained in the most current version of the ROALRAHI GLOBAL LOGISTICS PVT LTD Conditions of Carriage, which is available on request. The most current version of the ROALRAHI GLOBAL LOGISTICS PVT LTD Conditions of Carriage will be applicable in the event of any conflict between any ROALRAHI GLOBAL LOGISTICS PVT LTD services or related service information on its website.


“Content” means information, graphics, products, features, functionality, services, and links on website royalrahilogistics.com, including ‘Tracking’, ‘Service Guide’, Tools and Links .
“ROYALRAHI ” means ROYALRAHI GLOBAL LOGISTICS Pvt Ltd. having its registered office at AB 169,KH NO 409, Mahipalpur Extension , New Delhi – 110037, and any of its subsidiary and associate companies.
“Shipment” means all documents, Goods or parcels that travel in an airway bill. You certify that shipment details are complete and accurate.
“you” means yourself and/or the entity that you represent.


The ROYARAHI website is provided solely for the use of current and potential ROYALRAHI GLOBAL LOGISTICS PVT LTD customers to interact with ROYALRAHI and may not be used by any other person or entity, or for any other purpose. Specifically, all information provided on the website including pertaining to shipping, tracking, rating, receiving invoices and remitting payment using electronic funds transfer, drop-off locations, identifying and preparing international documents, estimating duties and taxes, and other information and services may only be used by current and potential ROYALRAHI customers for their own shipments. Unless indicated otherwise in the terms of use of a specific interactive feature on the ROYALRAHI website, the use of the website to provide information to or prepare shipments by or for the benefit of third party shippers is prohibited.

Termination of Use

ROYALRAHI GLOBAL LOGISTICS PVT LTD reserves the right to discontinue, suspend or modify the Content of the its website at any time without notice, and ROYALRAHI may block, terminate or suspend user's access at any time for any reason in its sole discretion, even if access continues to be allowed to others.


The ROYALRAHI website and its Content are protected by the laws of the Republic of India and applicable international intellectual property and other laws. “ROYALRAHI” and its logo, is the registered trademark in India. ROYALRAHI does not convey to anyone, through allowing access to the ROYALRAHI website, any ownership rights in the ROYALRAHI website or in any Content appearing on or made available through its website. Customer may not copy, modify, translate, transmit, distribute, adapt, reproduce, decompile, reverse engineer or disassemble any part of the website or its Content thereof.

Disclaimer of Warranty

Use of the ROYALRAHI website and its Content is at your sole risk. The ROYALRAHI website will in no event be liable to you or any person or entity claiming through you for any direct, indirect, consequential, incidental or other damages under any theory of law for any errors in or the use of or inability to use the its website and its content including without limitation, damage for lost profits, business, data, or damage to any computer systems etc.

Limitation of Liability

Notwithstanding the above, to the extent permitted by applicable law, you agree that in no event shall ROYALRAHI's total liability for any damages (direct or otherwise) or loss regardless of the form of action or claim, whether in contract, tort or otherwise, exceed INR100/-(Rupees One Hundred only) for domestic consignments and US$100 (United States Dollar One Hundred only) for international consignments (outside India). To the extent permitted by law, the remedies stated for you in these terms and conditions are exclusive and are limited to those expressly provided for in these terms and conditions.

Unacceptable Shipments

Shipper agrees that its Shipment is well inspected to accept for transportation and is deemed unacceptable in following cases :
-If it is classified as hazardous material, dangerous goods, prohibited or restricted articles by IATA (International Air Transport Association), ICAO (International Civil Aviation Organisation), ADR (European Road Transport Regulation on dangerous goods) any applicable government department or relevant organisation.
-If it contains any other item which DHL or any other carrier decides cannot be carried safely or legally, or its packaging is defective or inadequate.
-If it contains counterfeit goods, animals, bullion, currency, banderols/tax stickers, bearer form negotiable instruments, precious metals and stones; real or imitation firearms, parts thereof, weapons, explosives and ammunition; human remains, pornography or illegal narcotics/drugs).


We at ROYALRAHI GLOBAL LOGISTICS PVT LTD make every reasonable effort to deliver your shipment according to delivery schedule but ROYALRAHI are not liable if a shipment is misdelivered, lost, damaged, or delayed because of circumstances beyond our control.

These circumstances include:

-Act of NATURUAL Disaster ’, for example earthquake, cyclone, storm or flood
-Embargo ,war, plane crash.
-Customs or other government official’s restrictions
-Any delay or characteristic to do with the nature of the shipment, even if known to us when we accepted it by sender, receiver, customs or Government officials .
-RoyalRahi is not liable even if the sender did not ask or know about a third party arrangement
-RoyalRahi is also not liable for electrical or magnetic damage to, or erasure of electronic or photographic images or recordings, damaged on account of handling in transit.


You agree to defend, indemnify and hold harmless ROYALRAHI and its affiliate companies and their respective representatives, directors, employees and agents from any and all claims arising out of your breach of any of these terms and conditions, and any of your activities conducted in connection with the ROYALRAHI GLOBAL LOGISTICS PVT LTD website.

Conditions of Carriage

The carrier of the goods herein described is liable for any loss of or damage to goods accepted by him or his agent except as hereinafter provided. Where a shipment is accepted to carriage by more than one carrier the carrier issuing the Bill of Lading and the carrier who assumes responsibility for delivery to the consignee.

Links to other web sites

There are links on the ROYALRAHI GLOBAL LOGISTICS PVT LTD website that allows you to visit the sites of third parties. Neither these sites nor the companies to whom they belong are controlled by ROYALRAHI. ROYALRAHI makes no representations concerning the information provided or made available on such sites nor the quality or acceptability of the products or services offered by any persons or entities referenced in any such sites.

ROYALRAHI has not tested or verified and makes no representations regarding the correctness, performance or quality of any software found at any such sites. You should research and assess the risks which may be involved in accessing and using any software on the Internet before using it.

Controlling Law and Severability

This Agreement and your use of the website royalrahilogistics.com is governed by and construed in accordance with the laws of the Republic of India.Any action with respect to the ROYALRAHI website or this Agreement must be instituted within 10 months after the claim or cause of action has risen and must be brought in a court of competent jurisdiction within the territory of the courts at New Delhi, India.